Skip to content
Dentora
العربية
  1. Home
  2. User guide
  3. Prescriptions

Prescriptions

Write a prescription in seconds from your own drug list with its usual doses, get warned at once when a drug clashes with the patient’s allergies, then print it on your letterhead or send it by WhatsApp.

Watch this topic on video
On this page
  1. The prescriptions page
  2. Writing a prescription
  3. Allergy warnings
  4. Printing and sending a prescription
  5. Prescriptions in the patient file
  6. The drug list

The prescriptions page

Open Prescriptions in the sidebar. The Prescriptions tab lists every prescription of the clinic, newest first: date, patient, doctor, medicines and diagnosis.

Search by patient name, file number, drug, diagnosis or prescription number, and pick the period: All, Today, Last 7 days, Last 30 days or This month.

Click any prescription to view and print it. Each row ends with three icon buttons: the printer (View & print), copy (Copy as new) and the bin (Delete).

The prescriptions page: the Prescriptions and Drug list tabs, search and periods, and the table with print, copy and delete buttonsEnlarge the picture

Good to know

  • The Drug list tab keeps your usual drugs with their doses. See The drug list.
  • Prescriptions are open to the admin, doctors and assistants; reception does not see them. See Roles and permissions.
  • On a phone the prescriptions show as cards, and Prescriptions is under More in the bottom bar.
  • In read-only mode you can still view and print prescriptions, but you cannot write, copy or delete one. See Licence.

Writing a prescription

Pick a drug from your list and its dose, frequency, duration and instructions fill in by themselves; then adjust what this patient needs.

  1. Click New prescription on the Prescriptions page, or in the Prescriptions tab of the patient’s file.
  2. Search for the Patient by name, file number or phone and pick them.
  3. Check the Doctor and Date, and type a Diagnosis if you wish, such as “Acute pulpitis, tooth 36”.
  4. Click in the drug search box. Your clinic’s Most prescribed drugs come first. Type part of the name in Arabic or English, then click the drug or press Enter.
  5. The drug is added as a line with its Strength, Dose, Frequency, Duration and Instructions. Change any of them, or pick from the suggestions.
  6. Repeat for each medicine, add Notes for the patient if you wish, then click Save prescription. The prescription opens, ready to print.
The New prescription window: patient, doctor, date and diagnosis, the drug search box, and two medicines added with their dosesEnlarge the picture

Good to know

  • If the drug is not in your list, type its name and choose “Add … as an unlisted drug”, or click Add an empty line and type it yourself.
  • The Duration box suggests 3, 5, 7, 10 and 14 days and “As needed”; Frequency suggests values such as “Every 8 hours” and “At bedtime”.
  • To take a medicine off the prescription, click the bin on its line.
  • The doctor is required; the list holds the doctors and the admin. The signed-in doctor, or else the patient’s treating doctor, is suggested.
  • When you start a prescription from the patient’s file, the patient is already set.

Allergy warnings

Dentora compares each drug’s name with the allergies recorded in the patient’s file, and warns you when it recognises a clash.

If the file records an allergy, a red “Warning: the patient is allergic to” bar sits above the medicines, with what was recorded.

  1. Read the red bar above the medicines before choosing them.
  2. In the search list, a warning sign shows next to any drug that clashes with the allergy.
  3. If you add it, its line turns red and the reason shows under it: the same drug, a drug of the same family, or a possible cross-reaction.
  4. When you save, Dentora asks once more. Click Review medicines to change the drug, or Save anyway if you are sure it is safe.
A prescription for a patient allergic to penicillin: the red bar at the top, and the amoxicillin line in red with the reasonEnlarge the picture
The confirmation asked when saving a prescription with a drug that clashes with the patient’s allergyEnlarge the picture

Good to know

  • Dentora knows the drug families common in dentistry, such as penicillins, cephalosporins, macrolides, NSAIDs and local anaesthetics, by their Arabic and English names.
  • A patient allergic to penicillin is also warned about cephalosporins, because of a possible cross-reaction.
  • Record allergies in the patient’s file first for the warning to work. See Medical status.
  • The warning knows generic names and common brand names only. A drug typed under a brand it does not know, or an allergy written in general words such as “Antibiotics”, gets no warning on the medicine line. So always read the red bar: the warning is a help, and it does not replace the doctor’s judgement or asking the patient.

Printing and sending a prescription

The prescription prints on the clinic letterhead with the doctor’s name and specialty, the patient’s name, age, gender and file number, then the date, prescription number, diagnosis and medicines with their doses, and room at the bottom for the doctor’s signature and stamp.

  1. Open the prescription by clicking it in the list; it also opens right after you save.
  2. Click Print and choose a printer or save as PDF.
  3. Or click WhatsApp to send the prescription to the patient as a text message.
  4. To change it click Edit. To write a similar one at a new visit, click Duplicate.
A prescription ready to print: letterhead, doctor, patient details, prescription number, diagnosis and medicines, with the WhatsApp, Duplicate, Edit and Print buttonsEnlarge the picture
A prescription on a phone, opened from the bottom of the screen with the WhatsApp, Edit and Print buttonsEnlarge the picture

Good to know

  • Each prescription has a running number, such as RX-000056, printed on it so the pharmacist and the clinic can refer to it.
  • The text at the bottom is the Prescription footer from Settings. If you leave it empty, a default text wishes the patient a speedy recovery and reminds them to follow the doses.
  • Duplicating opens a new prescription dated today with the same patient, diagnosis, medicines and notes; change what you need, then save.
  • The WhatsApp message holds the clinic name, prescription number and date, patient, doctor, diagnosis, the medicines with their doses and the clinic phone; it attaches no file. The button works when the patient has a phone number.
  • On Android the WhatsApp button opens the patient’s chat in the WhatsApp app. On Windows the link opens in the browser, where you continue in WhatsApp Web or the WhatsApp desktop app.
  • On Windows the Windows print dialog opens; to save a PDF choose “Microsoft Print to PDF”. On Android the system print screen opens, with a save-as-PDF option.
  • On a phone the prescription slides up from the bottom of the screen without the Duplicate button; use Copy as new in the list instead.

Prescriptions in the patient file

The Prescriptions tab of the patient’s file gathers their prescriptions, newest first. Each shows its date, diagnosis, medicine names, doctor and number of medicines.

  1. Open the patient’s file, then the Prescriptions tab.
  2. Click a prescription to view it, or the printer button next to it.
  3. Click the copy button to write a new prescription with the same medicines.
  4. Click New prescription to write one with the patient already set.
The Prescriptions tab of a patient file: six prescriptions with dates, diagnoses, medicines and the print and copy buttonsEnlarge the picture

Good to know

  • The tab shows the first 10 prescriptions, then a Show more button for the rest.
  • Recent ones are marked “Today”, “Yesterday” or the weekday during the last week.
  • The number of prescriptions shows on the tab’s name.

The drug list

The drug list is what the prescription’s search box offers. Each drug has its Arabic and English names, form, strength and default regimen.

When Dentora is set up, a ready list of 37 drugs dentists prescribe most is loaded, with their usual doses, in the clinic’s language.

  1. Open Prescriptions, then the Drug list tab.
  2. To add a drug click Add drug, and type the Drug name, English name, Form and Strength.
  3. Under Default regimen type the Dose and choose the Frequency, Duration and Instructions, then click Add drug.
  4. To edit a drug click its row, then Save changes.
  5. To hide a drug from new prescriptions, turn off the Active switch on its row. To delete it for good, click the bin; there is no bin on a phone, so delete from a computer.
The drug list: Arabic and English names, form, strength, default regimen and the Active switchEnlarge the picture
The Edit drug window: both names, form, strength, the default regimen and the Shown in prescriptions switchEnlarge the picture

Good to know

  • One name is enough, Arabic or English.
  • The defaults fill in the prescription automatically, and you can change them for each patient.
  • Deleting or deactivating a drug does not change past prescriptions.
  • If the list is empty, a Load the ready-made list button appears.
Previous topicInvoices and paymentsNext topicDental lab

Need help?

If you did not find your answer here, message us on WhatsApp and we will help.

WhatsApp+963 996 489 504

On this page

  1. The prescriptions page
  2. Writing a prescription
  3. Allergy warnings
  4. Printing and sending a prescription
  5. Prescriptions in the patient file
  6. The drug list

Back to top

All topics

  1. Getting started
  2. Finding your way around
  3. The dashboard
  4. Patients
  5. Dental chart
  6. Appointments
  7. Treatments and treatment plans
  8. Invoices and payments
  9. Prescriptions
  10. Dental lab
  11. Inventory
  12. Expenses
  13. Reports
  14. Settings
  15. Staff and permissions
  16. Backup and moving your clinic
  17. Licence and activation
  18. Questions and answers

© 2026 Dentora. All rights reserved.

HomeUser guideVideosActivate a licencePrivacy policyTerms of use